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Need assistance? Reach out to us at support@theprimecoders.com
Shopify provides an excellent foundation for building your online jewelry business. However, it lacks built-in functionality for adjusting product prices according to precious metal market values.
Our Shopify app enables seamless product configuration and price updates based on current metal rates, with automatic updates in the Advanced plan or manual updates in the Starter and Basic plans.
Products can be customized based on metal specifications, purity levels, and weight measurements. Additional pricing factors such as manufacturing costs, material loss, delivery fees, taxes, and profit margins can be incorporated into the final pricing structure.
The application offers complete flexibility in pricing calculations, ensuring your final prices reflect your desired business model.
Advanced features include price protection mechanisms, Shopify metadata integration, and spreadsheet compatibility, streamlining complex operations so you can concentrate on growing your business. Begin with a 3-day trial period and continue only if the solution meets your needs.
Our support team is always available to assist you whenever needed.
Our system automatically syncs with leading metal price providers including Kitco.com, COMEX, MCX, and IBJA to keep your product pricing current.
Prices refresh automatically every 30 minutes. For specialized bullion trading accounts, we offer an accelerated 15-minute refresh rate.
*Currency support varies by region. Please reach out to our support team to verify availability in your area.
All plans include a 3-day trial period. Charges apply only after the trial ends if you continue using the service. No charges if you cancel during the trial.
Reach out to our support team for a complimentary demonstration of the platform.
Development stores qualify for 7 days of complimentary access. This applies when Shopify Billing isn't set up and your store is in 'Development' mode.
For activation, please get in touch with our support team.
We offer two standard formulas, but recognize that pricing needs vary by business.
You have the flexibility to adjust the Formula, Field Names, Units (Currency or Percentage), Decimal Places, and more. For custom formula modifications, please contact us.
Set minimum price thresholds per gram for Gold, Silver, and Palladium. The system will use your Stop Loss Price when market rates fall below your specified level.
This feature is particularly valuable during market volatility or when operating with narrow margins. Toggle this feature in the app settings as needed.
You can also establish minimum prices at the variant level, ensuring prices never drop below your specified threshold.
While not included by default, we provide the necessary tools to create one. Our development team can assist in implementing a custom Metal Price Bar for your site.
The Metal Price Bar updates automatically with current market rates.